FAQ

Q: Can you provide a design for my t-shirt?
A:
Yes, we offer design services for an additional charge. If you don’t have a design ready, our team can help create one for you based on your preferences, such as your preferred colors, design elements, and any text or images you want to include. Contact us for more information on our design services and pricing.

Q: Can you use my own artwork or logo for the design?
A:
Yes, we can use your own artwork or logo for the design. Just make sure it’s in an AI/ PDF (Vector) format for the best results.

Q: Will I own the rights to the design?
A:
Yes, once the design is completed and paid for, you will own the rights to it.

Q: How many revisions can I make to the design?
A:
We offer up to 2 revisions to the design free of charge. Additional revisions may incur an additional fee.

Q: How long does it take to create a design?
A:
It depends on the complexity of the design, but typically it takes 5-7 business days to create a design. We will give you an estimated timeline when you provide us with the details of your design.

Q: Can I see a sample of the design before it’s printed on the t-shirt?
A:
Yes, we will provide you with a digital mockup of the design for your approval before we start production.

Q: Can I request a physical sample before I make bulk order?
A:
Yes, we do charge for our sample. The fee is $13.99 USD per piece. However, if you make a bulk purchase (50pcs per order), we will refund the sample fee.

Q:How do I place an order for custom t-shirts?
A: You can place an order by contacting us through our website or email or even WhatsApp. Provide us with details such as the t-shirt quantity, design specifications, and preferred delivery date.

Q:What is your return policy for custom t-shirts?
A: We do not accept returns or exchanges for custom t-shirts. However, if there are any defects or errors in the production, please let us know and we will work with you to find a solution.

Q:Can I order different sizes and colors for my t-shirts?
A: Yes, you can order different sizes and colors for same design of printing. Just let us know your preferred size and color breakdown and we’ll accommodate your request.

Q:Do you offer rush orders for custom t-shirts?
A: Yes, we do offer rush orders for an additional fee. Please contact us for more information on rush orders.